Products

Privacy Policy

Effective Date: 29/08/2025

www.mindustries.co.uk ("we," "our," or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in line with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

1. Data Controller

The data controller responsible for your personal information is:

M industries LTD
Email: callummc@mindustries.co.uk
Address: 7 Rosaire place, Grimsby, NE lincs, dn332jt

2. Information We Collect

We may collect and process the following types of information:

• Personal Data you provide: Name, email address, phone number, billing/shipping address, or details submitted via forms.

• Technical Data: IP address, browser type, operating system, pages visited, and site usage information (collected automatically through cookies/analytics).

• Transactional Data: If you make purchases, payment details may be processed securely by our payment provider (we do not store full card details).

3. Legal Basis for Processing

Under GDPR, we process your personal data only when we have a lawful basis to do so:

• Consent – when you opt in to receive communications or marketing.

• Contractual necessity – when data is required to provide services you request.

• Legal obligation – where processing is necessary to comply with the law.

• Legitimate interests – for website improvement, fraud prevention, and analytics (provided these do not override your rights).

4. How We Use Your Data

We use your data to:

• Provide and deliver our services

• Respond to inquiries or support requests

• Process transactions securely

• Improve website performance and user experience

• Send updates, newsletters, or offers (if you have consented)

• Comply with regulatory requirements

5. Cookies & Tracking Technologies

We use cookies to enhance functionality and analyse site traffic. You can manage cookie preferences via your browser settings or through our cookie banner. Some cookies are essential for site operation.

6. Data Sharing & Transfers

We do not sell or rent your personal data. We may share it with:

• Service providers (e.g., hosting, payment processing, analytics)

• Legal authorities if required by law

• Business transfers in the event of a merger, acquisition, or restructuring

If we transfer data outside the UK/EEA, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes collected, comply with legal obligations, or resolve disputes. After this, your data will be securely deleted or anonymised.

8. Your Rights

Under GDPR and UK law, you have the following rights:

• Right to access – request a copy of your data

• Right to rectification – correct inaccurate or incomplete data

• Right to erasure – request deletion of your data ("right to be forgotten")

• Right to restrict processing – limit how your data is used

• Right to data portability – request your data in a machine-readable format

• Right to object – object to processing based on legitimate interests or marketing

• Right to withdraw consent – if processing is based on your consent

To exercise these rights, contact us at: callummc@mindustries.co.uk

9. Children’s Privacy

Our services are not intended for children under 13 (or the age of digital consent in your country). We do not knowingly collect data from children.

10. Data Security

We use technical and organisational measures to protect your data against unauthorised access, loss, or misuse. However, no system is completely secure, and transmission over the internet carries inherent risks.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised "Effective Date."

12. Contact Us

If you have any questions, concerns, or complaints about how we handle your data, please contact us:

📧 Email: callummc@mindustries.co.uk
📍 Address: 7 rosaire place, Grimsby, NE lincs, DN332JT

If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.